Privacy Policy Garbage Gators

Effective Date: June 4, 2025

This Privacy Policy describes how Garbage Gators ("we," "our," or "us") collects, uses, and protects your information when you use the Garbage Gators mobile application (the "App") and our subscription waste removal services. We are committed to protecting your privacy and handling your personal information with care and respect.

1. Information We Collect

When you use the Garbage Gators App, we collect the following types of information:

• Personal Information: This includes identifiable information such as your name, email address, physical address (for service delivery), and phone number. We collect this information when you register for an account, subscribe to our services, or communicate with us.
• Payment Information: We collect payment details necessary to process your subscription fees, such as credit card numbers or other financial account information. This information is processed securely by our third-party payment processors. While we facilitate the transaction, we do not directly store your full payment card details on our servers.
• Usage Data: We may collect non-personal information about how you access and use the App, such as device type, operating system, unique device identifiers, and App usage patterns. This helps us improve the App's functionality and user experience.

2. How We Collect Information

We collect information through:

• Direct Input: Information you provide directly when creating an account, selecting a subscription, or contacting customer support.
• Automated Means: Information collected automatically as you use the App, primarily for analytics and service improvement.

3. Why We Collect Your Information

We collect your information for the following primary purposes:

• To Provide Our Services: To establish and maintain your subscription, schedule and perform waste removal services at your specified address, and manage your account.
• To Process Payments: To charge for our subscription services and manage billing.
• To Communicate with You: To send service notifications, updates, customer support responses, and important information related to your account or our services.
• To Improve Our App and Services: To understand how users interact with our App, identify areas for improvement, and enhance the overall user experience.
• To Ensure Security: To protect against fraudulent or unauthorized transactions and ensure the security of our services.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third-party companies, ever. We only share your information in the following limited circumstances:

• With Service Providers: We use trusted third-party service providers who assist us in operating our business and providing the App and services. These may include payment processors (e.g., Stripe, PayPal), cloud hosting services, and customer support platforms. These providers are obligated to protect your information and only use it for the purposes of providing services to us.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Your Rights and Choices

Depending on your location and applicable privacy laws, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion/Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal information, subject to certain legal exceptions.
• Objection to Processing: You have the right to object to the processing of your personal information under certain circumstances.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.

6. Children's Privacy

The Garbage Gators App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe we might have any information from or about a child under 13, please contact us immediately.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the App after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

9. Contact Us